What is Otree Foods’ Privacy Policy? Gnl Foods Co., Ltd (hereinafter “Gnl Foods”) uses and provides the user’s personal information based on the user’s consent, and actively guarantees the user’s right (the right to control one’s own personal information). Gnl Foods applies with applicable laws, personal information protection regulations and guidelines of the Republic of Korea, which must be obeyed by information communication service providers. Gnl Foods’ Privacy Policy refers to guidelines on protecting the user’s valuable personal information which Gnl Foods is required to comply with, in order to ensure that users use its services with confidence. Collection of Personal Information The following personal information is collected when a user signs up for services provided through the home page. [To process and answer your inquiries or to contact you to answer your questions and/or requests] Name, password, phone number, email address The method to collect personal information is as follows. The user agrees to the collection of personal information and enters relevant information when registering for an inquiry or request through the Contact Us page The following personal information may be collected while the user uses services provide by Gnl Foods. IP address, cookies, date of visit, improper usage record and service usage record may be automatically created and collected while the user uses the PC web or mobile web & apps. Use of Personal Information Personal information is used for specific and limited purposes to provide and improve services and to develop new services. To process and answer inquiries or to contact the user to answer questions and/or requests. To prevent improper usage Provision of Personal Information Gnl Foods does not provide personal information to any third party without the user’s consent or unless demanded by applicable laws. Gnl Foods only shares personal information internally for the purposes of processing and providing feedback for user questions and/or requests. Destruction of Personal Information The user’s personal information is to be destroyed immediately once the purpose of the collection and use of personal information is fulfilled. Personal information stored in electronic file formats is to be deleted using technical means which make the information unrecoverable. Personal information printed on paper records, printed matters and documents is to be destroyed through shredding or incineration. However, under internal policies personal information is retained for a certain period before being destroyed for the following purposes: [Improper usage records] Retained for the maximum one (1) year from the date of user’s withdrawal from service. Any additional personal information that is retained under relevant laws and regulations are for the following purposes: [Records of contract or withdrawal of subscription] Under the Act on the Consumer Protection in Electronic Commerce, etc, information is retained for the maximum five (5) years from the date of user’s withdrawal from service. [Records of payment and supplying of goods] Under the Act on the Consumer Protection in Electronic Commerce, etc, information is retained for the maximum five (5) years from the date of user’s withdrawal from service. [Records of consumer’s complaint and the settlement of dispute] Under the Act on the Consumer Protection in Electronic Commerce, etc, information is retained for the maximum three (3) years from the date of user’s withdrawal from service. [Service visit records] Under the Protection of Communications Secrets Act, information is retained for the maximum three (3) months from the date of user’s withdrawal from service. User’s Rights Gnl Foods is committed to protecting the user’s rights. Any user has the right to view and edit his/her personal information at any time (via a legal representative for users aged 14 or under), and may withdraw his/her consent to collection and use of personal information, or request for the withdrawal of user requested services and/or inquiries at any time. User’s can modify personal information or withdraw a service via email, paper document, phone call and/or homepage Contact Us page. Usage and Management of Cookies Gnl Foods may use cookies and other tracking technologies to improve our website and provide users with a better experience. What are Cookies? A cookie is a small text file usually set by the web server, sent from a website and stored in a User's computer hard disk while the user is browsing that website. When a user visits our website, we may collect information automatically through cookies or similar technology which can recognize the user’s browser, preferences and other information. How to manage Cookies The user has the right to accept or reject cookies, and can change this setting at any time, and can opt out or block cookies at any time. This can be managed by accessing browser settings and adjusting the cookie policy. Internet Explorer : Select “Tool” menu → “Internet Options” → “Privacy” Tab → Settings Chrome : Select “Settings” menu → under Privacy and Security select “Cookies and Site settings” For other browsers please refer to that browser’s specified settings Please take note that blocking cookies may affect the user’s ability to use Gnl Foods’ website and certain services provided. If you have any questions or concerns regarding this Policy and your personal information, please contact us as follows : otreefoods.com/gnl/eng/contact/contact.php arpark@otreefoods.com / ghhyun@otreefoods.com
